Huron County Job & Family Services

Helping you with Family, Work, and Home

NON-CUSTODIAL PARENT INFORMATION

Be Prepared
Your child support investigator needs your help to get information for your case.
Name, address, date of birth, Social Security number.
Name and address of current or most recent employer.
Any information on income, such as pay stubs or tax returns.

Be In Touch
You are the best source of information on your child support case. If you have a change of address, a change of or loss of employment, a change in your legal name, let the CSEA know. Staying in touch with the agency helps us help you.

Be Informed
Learn all you can about child support. Know your rights and responsibilities and exercise them.

Be Patient
Due to the large number of cases handled by the CSEA, there may be delays. Often, these delays are caused by problems and circumstances outside of the agency.

Important Information About Your Child Support Order
• Support orders are effective the day the order is file stamped UNLESS otherwise noted in the court order.
• Maintain records of your child support payments, keep a file with all of your child support documents.
• CSEA does not enforce visitation orders, address custody issue, nor determine tax exemption status.

• Any payment made directly to the custodial parent is considered a gift and is not credited against your child support

obligation. Consider this before you hand over cash or a check.
• Medical support is equally as important as child support. CSEA will work to see that every child has access to health

coverage.

Failure to make regular, full child support payments in a timely manner will cause child support arrears to accumulate and result in enforcement action that may include:

1. Additional wage withholding to satisfy arrearages.
2. Interception of federal and state income tax refunds.
3. Referral to consumer reporting agencies.
4. Revocation of driver's, hunting, fishing, recreational or professional licenses.
5. Putting a lien on your house or personal property.
6. Freeze and/or seize your bank account.
7. Filing legal action with the court.

Parenting Is A Partnership
Children benefit when both parents work together to take care of their children's emotional and financial needs. This is true even when the parents are not married to one another. Children have the right to support from both parents. They do not lose this right even if their parents divorce or never marry.

When children do not get support, they may:
•Suffer emotionally and physically
•Have a reduced standard of living
•Fail to have their basic needs met
•Not support their children when they become parents

Parents must work together with the children's best interests in mind to get children the financial, medical, and other benefits they are due. Withholding visitation when child support payments are not being paid hurts the children.

How can I find out about child support payment information?

Information on your child support payment account can be accessed by calling the SETS Automated Payment Line at 1-800-860-2555. In order to access this system you will need to have your SETS case number or Social Security number. This information is current as of the last completed business day. Payment status can also be checked on the website: http://jfs.ohio.gov/Ocs/paymentstatus.stm

Child Support payments are now processed from Columbus, Ohio. Payments go to Columbus first, then are mailed out.

The address for mailing your child support payments is as follows:

OCS
PC P.O. BOX 182372
Columbus, Ohio 43218-2373

Checks and money orders MUST include the following information:

1. Your SETS case number. (70XXXXXXXX)*
2. Your social security number.
3. Your first and last name.

*If you do not know your SETS case number, contact your child support specialist 1-419 668 9152 or toll free 1 800 668 9152

There is also an Online Payment Option:
To make online payments visit expertpay.com and enroll in this service.

Huron County CSEA accepts cash payments ONLY.
The Huron County CSEA is located at
185 Shady Lane Drive
Norwalk, Ohio 44857.
The payment window is located in lobby A.

Child support is your responsibility to your children.

Be an active participant in your child’s life.

Link to Ohio Works First Fact Sheet